Steve Blank Customer Discovery In the Time Of the Covid-19 Virus

  • Customer Discovery and Validation can be easily done via video teleconferencing
  • Recognize that many potential interviewees are working from home
  • Break your MVP demos into small pieces, leaving time for people to respond
  • Adjust your questions to understand how customers’ situations have been changed by the pandemic
  • Some Customer Discovery can’t be done now

Source: Steve Blank Customer Discovery In the Time Of the Covid-19 Virus, April 7, 2020