Digital Transformation. Many can talk about the “why”. Few can talk about the “how”. Here’s “How” | LinkedIn

For companies to build value and provide compelling customer experiences at lower cost, they need to commit to a next-generation operating model. This operating model is a new way of running the organization that combines digital technologies and operations capabilities in an integrated, well-sequenced way to achieve step-change improvements in revenue, customer experience, and cost.

Source: Digital Transformation. Many can talk about the “why”. Few can talk about the “how”. Here’s “How” | LinkedIn, Hans Casteels, December 20, 2017